Corex 10-Point Quality Plan
Core QMS Documentation
- Quality Policy
- QHSE Objectives
- Quality Manual
- QHSE Communication Plan
- Process Maps
- Quality Assurance Procedures
- Log of Laboratory Operating Procedures (LabOPs)
Quote & Job Management
- Quotebook
- QAP5 Quote & Tender Administration
- QAP6 Project Administration
Control of Product Quality
- QAP7 Laboratory Operations
- QAP8 Interim & Final Reporting
- QAP11 Equipment Inspection, Maint. & Calibration
- QAP12 Recruitment, Training & Competence
- Internal Audits
- Customer Feedback (See Section 9)
- Supplier Evaluations (See Section 6)
- KPI’s – No of Non-Conforming Product Incidents
Control of Resources: Equipment
- QAP11 Equipment Inspection, Maint. & Calibration
- Schedule 11.1 Equipment IMC Plans
- Schedule 11.2 Equipment IMC Records
- KPI – % of Calibration Equipment in Spec.
- KPI – % of Maintained Equipment In Spec
- KPI – No of Equipment Items Quarantined
- Supplier Evaluations (See Section 6)
- KPI’s – No of Non-Conforming Product
Control of Resources: Staff
- QAP12 Recruitment, Training & Competence
- Schedule 12.1 Corex Organisational Chart
- Schedule 12.2 Job Descriptions & Person Spec
- Schedule 12.3 Employee Skills Matrix
- Schedule 12.4 Employee Training Plans
- Schedule 12.5 Employee Skills Audits
- KPI – Total Skills Points
Supplier / Sub-Contractor Management
- QAP10 Purchasing & Receiving
- Schedule 10.1 Key Suppliers Log
- Schedule 10.2 Supplier QHSE Evaluations
- KPI – Internal Supplier NCI’s Raised
- KPI – External Supplier NCI’s Raised
Audits, NCI’s & Corrective Action Plans
- QAP2 Internal Audits
- QAP3 Non-Conformance & Corrective Action Man’t
- Schedule 2.1 Internal Audit Plan
- Schedule 2.2 Internal Audit Results
- Schedule 3.1 Log of Corrective Actions
- KPI – Internal Audits Completed
- KPI – Internal Audit NCI’s
Preventative Action Plans
- QAP4 Preventative Action Plans
- Schedule 4.1 Log of Preventative Actions
Customer Feedback
- QAP6 Project Administration
- Schedule 6.1 Customer Feedback Results
- KPI – Average Customer Feedback Rating
- KPI – Histogram of Issues Raised in Client Comments
Management Reviews
- Schedule 20.1 Management Reviews
- Schedule 20.2 Minutes of QMS Representatives Meetings